Our products are manufactured on-demand, which means that instead of printing 100 or 1,000 shoes with one design and holding inventory, we will send an item to a production only when you order it.
Production time is typically 3-5 business days and once the item is shipped, we wills send you a tracking code.
Shipping time is 5-10 business days.
We ship worldwide, but mail services may have some restrictions to selected regions. If your address is within the affected area, we will contact you and refund your order.
Sales tax, value added tax (VAT) & customs
USA
USA orders will not have any additional taxes or fees charged on delivery.
EU
Your orders is sent with proper IOSS paperwork and will not have any additional charges on delivery.
Rest of the world
International shipments may incur customs fees. For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size.
We do not take responsibility for customs fees.
Returns policy
Damaged items
The last thing we want is for you to be stuck with a damaged item. If it arrives to you damaged, then please get in touch with us within a week’s time!
Wrong size
If you’re unhappy with the size you’ve received, first check that the size stated on the garment matches the size stated on the sizing chart. Though rare, it’s possible that the garment was mislabelled. Let us know and we’ll get you sorted out.
If you’d like a different size, get in touch with us at [email protected] and we’ll let you know what your next steps are.
Satisfaction Guarantee
